Privacy Policy

Last updated: 2025-11-25

This policy explains how 360247 (“we”, “us”) collects and uses personal data through this website.

What we collect

• Contact form data: name, email address, postcode and the message you send us.
• Technical data: IP address, browser user-agent and referrer (used for security and spam protection).
• Usage data (optional): if we enable analytics, anonymised information about how the site is used.

How we use your data

• To respond to enquiries and provide quotes for our services.
• To keep basic records of customers and potential customers.
• To protect the website against spam and abuse.
• To improve how our website and services work.

Legal basis

We process your contact details on the basis of our legitimate interests in responding to your enquiry and running our business. Where required, we may ask for your consent (for example, for marketing emails).

How we store data

Contact form submissions are stored in our hosting provider’s MySQL database and forwarded to our business email inbox. We keep them only as long as necessary for the purposes above or as required by law.

Sharing your data

We do not sell your data. We may share it with service providers who help us operate this site (for example, hosting and email providers). If required by law, we may disclose information to authorities.

Retention

Enquiry and lead data is typically kept for up to 24 months unless we are actively working with you or a longer period is required by law.

Your rights

Depending on your location, you may have the right to request access to, correction of or deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Contact

If you have questions about this policy or how we handle your data, email us at info@360247.co.uk.

This page is general information and not legal advice. If you are unsure about your obligations, consider taking independent legal advice.